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Pickalbatros Citadel Resort Sahl Hasheesh (Adults Only), Hurghada

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From187US$ /night
Check-in
28Mar2025Select date
Check-out
29Mar2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sahl Hasheesh, Hurghada, Egypt, 1

Pickalbatros Citadel Resort Sahl Hasheesh is a 5-star adults-only hotel located in Hurghada, Egypt. The resort features remarkable architecture reminiscent of Mediterranean coastal towns and has its own expansive marina. Guests can enjoy a unique blend of luxury and local flavor in a tranquil atmosphere, perfect for a relaxing beach holiday.

Location

Situated in Sahl Hasheesh, the Pickalbatros Citadel Resort is approximately 15.5 miles from Hurghada International Airport. The hotel offers easy access to local attractions and is near popular destinations like the Jungle Aqua Park and the Old Town of Sahl Hasheesh. Shuttle services and transportation options are available for exploring the surrounding areas.

Rooms

The hotel offers 226 guest rooms housed in three-storey buildings surrounded by landscaped gardens and pool areas. Accommodations include various room types, such as the Executive Swim Up Room and Royal Jacuzzi Suite, catering to diverse preferences and budgets. Each room is designed with modern decor, plush bedding, and private terraces or balconies that provide scenic views.

Eat & Drink

Guests can indulge in a culinary journey across six restaurants that serve a variety of international and local cuisines. The Citadel Restaurant and L'Asiatique are among the dining options that provide exquisite meals along with stunning views. Bars and lounges throughout the resort offer a wide selection of drinks, ensuring a delightful experience at any time of day.

Leisure & Business

The resort features a private beach extending 1 miles and three man-made lagoons perfect for relaxation. It is part of the Aqua Park City, which provides extensive entertainment options including water sports, themed shows, and a fitness center. Additionally, the resort's amenities ensure that guests enjoy a range of activities suitable for both leisure and business needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior King Room
Max:
2 persons
57 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Heating
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Standard Triple Room
Max:
3 persons
57 m² 
Bed options:
2 Single beds
Sea view
Shower
Heating
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Deluxe Triple Room
Max:
3 persons
72 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Hurghada 13.5 mi
Airports
Hurghada International (HRG) 14.2 mi
Sharm el-Sheikh International (SSH) 486.3 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Private beach
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Coffee shop
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center
  • Diving
  • Snorkeling
  • Canoeing
  • Tennis court
  • Pool tables
  • Darts
  • Table tennis
  • Aerobics
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Stores/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Playpen
  • Children's buffet
  • Children's pool
  • Children's play area
  • Toys
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Entertainment
  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room
  • Spa & wellness center
  • Jacuzzi
  • Massage
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Sahl Hasheesh, Hurghada, Egypt, 1
Map view
Sahl Hasheesh, Hurghada, Egypt, 1
Nearby
Hill 92m
3500 ft

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
clean
comfortable
limited variety
disappointing dining
7.8/10
Very good
Rooms
8.0
Location
8.6
Service
8.1
Dining
6.2
Guest reviews
7.8/10
based on 16 reviews
4.5/5 based on 2746 reviews
9.2
9.2/10 based on 7792 reviews
#88 of 291 hotels in Hurghada based on Tripadvisor
Les
United States of America, May  2024
9.6/10

My stay at the hotel was superb! The rooms were impeccable and offered stunning sea views. The property is well-kept with various swimming pools and a great beach. The amenities and views were outstanding, and the food options were endless, catering to even the most selective tastes.

Rooms
10.0
The rooms were spacious, incredibly clean, and comfortable. The sea views were fantastic.
Service
9.0
The staff was incredibly kind and helpful, always swift to respond to our needs. The entertainment team in the evenings was a nice touch.
Location
10.0
The location couldn't have been better, right in front of the marina with a helpful and friendly staff. Plenty of activities and bars nearby to enjoy in the evenings.
Dining
9.0
The dining options were diverse and satisfying, ensuring there was something for everyone. The quality exceeded my expectations.
Facilities
10.0
The facilities were top-notch, offering everything one could need for a relaxing and enjoyable stay.
clean
limited variety
Sally
United Kingdom, April  2024
7.8/10

The hotel offered clean and comfortable rooms, with friendly staff and a variety of dining options and activities every day. However, the promo room setup was not ideal for a couple as it turned out to be a twin room.

Rooms
8.0
I found the rooms to be clean and offering a good view. However, as a couple, the promo room did not meet our expectations as the beds couldn't be put together.
Service
9.0
The staff was very welcoming and helpful, especially Mr Mahmoud El Masry. They were professional with exceptional attention to details and very flexible.
Location
7.0
The location was excellent, allowing easy access to the water, perfect for snorkeling enthusiasts. However, it wasn't the best for some activities like golfing or exploring the surrounding areas.
Dining
7.0
The dining experience was special with multiple restaurants offering different varieties. However, some dishes were not up to par, but overall, there were diverse options.
Facilities
8.0
The facilities were varied and convenient, catering to different needs. However, some areas could be improved for a more seamless experience.
David
United States of America, April  2024
7.2/10

I had a great time at the hotel! The rooms, although a bit dated, offered stunning sea views and a cool retreat during the hot season. The service was impeccable, with friendly staff who followed up daily. The location, right in front of the marine, was ideal for snorkeling enthusiasts. The dining options were limited, but the shabu shabu was decent.

Rooms
7.0
The rooms, while not 5-star quality, were comfortable with full sea views and a nice balcony.
Service
9.0
The staff was incredibly friendly and helpful, offering perfect service in all areas.
Location
8.0
The location was perfect, right in front of the marine, allowing easy access to the water for snorkeling.
Dining
5.0
The dining experience was lacking variety, but the shabu shabu was satisfactory.
Facilities
The hotel offered a variety of facilities to enhance the stay.
William
United Kingdom, February  2024
8.2/10

I had a great time at the hotel! The rooms had fantastic views of the sea, and although I couldn't really see the sea from my room, it was still a sea view room. The service was top-notch, very empathetic, and always helpful. The location was like a piece of heaven with a variety of options between the sea, lagoons, and pools. However, the dining options were a bit limited, especially in comparison to other places.

Rooms
8.0
My room had a great sea view.
Service
9.0
The service was perfect, careful, and friendly. The staff worked hard and provided excellent service around the clock.
Location
9.0
The hotel is on a long stretch of sandy beach with man-made lagoons, perfect for swimming and snorkeling. The sunrise and sunset views were breathtaking.
Dining
7.0
The dining experience was okay, but not as varied as I had hoped. Good news for tourists looking for something simple.
Facilities
8.0
The facilities were great with plenty of activities to enjoy.
Charles
United Kingdom, February  2024
6.8/10

The hotel offers comfortable rooms with a sea view, spacious and perfectly clean every day. However, the promotional room wasn't ideal for a couple as it turned out to be a twin room, making it impossible to put the beds together. The service staff lacked professionalism in the beach bar, never smiling, which created negative vibes, but they were good at communication. The location is perfect for all ages, ideal for entertainment, but inaccurate directions caused us an hour and a half of extra driving. Dining options need more variation and taste improvement. The facilities are well-maintained, and the hotel offers excellent staff communication.

Rooms
8.0
The rooms are comfortable, with a sea view, spacious, and cleaned daily.
Service
6.0
The service staff lacked professionalism in the beach bar but were good at communication.
Location
7.0
The location is perfect for all ages, offering entertainment, but inaccurate directions caused inconvenience.
Dining
5.0
Dining options need more variation and taste improvement.
Facilities
8.0
The facilities are well-maintained, and the staff offers excellent communication.
Austin
United Kingdom, January  2024
8.4/10

The resort offers a unique and luxurious experience with great facilities, a long beach, delicious food options, and friendly staff. The rooms may be a bit outdated but are still comfortable, especially with amazing views.

Rooms
8.0
The rooms are proper, although a little outdated.
Service
9.0
The service here is very friendly, especially Mr Sameh at the reception. The staff goes out of their way to assist, making the experience pleasant.
Location
9.0
The location is like a piece of heaven, offering a variety of options from sea lagoons to multiple swimming pools. Ideal for groups and families.
Dining
7.0
The dining experience is good overall with delicious food options, but it could be more varied to cater to different tastes.
Facilities
9.0
The resort facilities are fantastic with neat pools, lagoons, and beaches. Building 2 and the Marina area stand out as exceptional spots.
Henry
United States of America, January  2024
7.4/10

My stay at this resort was a mix of highs and lows. While the rooms were a bit smaller than expected, the overall experience was fantastic with a unique style, luxurious facilities, and a long beach. The dining options were great, the staff were friendly, and the gym was top-notch. However, some aspects like the size of the rooms and the consistent supply of towels could be improved.

Rooms
8.0
The rooms are spacious and nicely equipped with huge balconies for an extra bed or even a nap.
Service
7.0
The service was friendly, but there were a few employees who lacked attentiveness.
Location
9.0
The location of the resort is like a piece of heaven with a variety of options, beautiful views, and a helpful staff. The animation team and evening activities made the stay even more enjoyable.
Dining
5.0
The dining experience fell short with very limited and repetitive food options. It didn't meet the expectations for a 5-star hotel.
Facilities
8.0
The facilities are great, especially building 2 and the Marina area. Everything was nice overall, but improvements in variety and quality of food could enhance the experience.
Charlie
United Kingdom, December  2023
7.8/10

The hotel offers a variety of choices to please every guest, from the room to the restaurant. The rooms are clean and comfortable, providing amazing views. However, some parts of the hotel show signs of wear and tear since it's rated 3 stars only.

Rooms
8.0
The rooms are extremely clean and comfortable, with amazing views.
Service
9.0
The service, from valet to cleaning staff, is beyond amazing. The staff truly knows how to make your stay special.
Location
9.0
The location is excellent, offering a piece of heaven with various options like sea, lagoons, and swimming pools. Ideal for groups and families.
Dining
6.0
The dining experience, especially in the citadel restaurant, can be a bit limited and lacking in taste.
Facilities
7.0
The facilities, from the pool to the room amenities, cater to your needs. However, some areas may need renovation.
Charles
United Kingdom, October  2023
8.4/10

The hotel offers comfortable rooms with great views, although they are located in less ideal locations within the resort. The animation team, pool, and overall experience were fantastic. The location is perfect and beautiful, with amazing views and helpful staff like MR Mahmoud. The dining experience was good, especially at the food court. The facilities are well-maintained with beautiful manicured grounds and extravagant views.

Rooms
8.0
The rooms, although a bit old, were comfortable and offered great views. Standard rooms in buildings 2 & 3 are better located within the resort.
Service
9.0
The service was outstanding, with a friendly and helpful staff who were attentive to detail and cleanliness.
Location
9.0
The location is perfect and beautiful, with gorgeous scenery and helpful staff making everything easy for guests.
Dining
7.0
The dining experience was good, especially at the food court with excellent egg station and bakery items. The entertainment team and variety could be improved.
Facilities
9.0
The facilities are well-maintained with beautiful grounds and extravagant views.
Allan
United Kingdom, September  2023
7.4/10

The hotel offers fantastic rooms with sea/pool views, huge bathrooms/showers, and very comfortable beds. However, some areas need more cleaning. The service provided by Mr Ramadan in the Restaurant and Mr Mustafa in the reception was very friendly, but there were issues with currency exchange rates. The location is awesome, particularly for snorkeling enthusiasts, but some interactions, like with passport control, were unnecessary. The dining experience was not exquisite, with limited food options, especially for British/Dutch tourists. The facilities are well-equipped and satisfactory.

Rooms
8.0
The rooms are amazing and wide, offering great comfort and stunning views.
Service
7.0
The staff, especially Mr Ramadan and Mr Mustafa, provided friendly service; however, the currency exchange rates were higher than expected.
Location
9.0
The hotel's location is awesome, with two pools, beach access, and a jacuzzi, perfect for snorkeling enthusiasts.
Dining
6.0
The dining experience could be improved, with limited food options tailored mainly to British/Dutch tourists.
Facilities
7.0
The facilities provided are satisfactory, offering various amenities for a comfortable stay.
great views
limited food options
Alex
United Kingdom, September  2023
7.0/10

The hotel rooms were spacious and comfortable, but with some privacy issues due to partial walls. The service was mixed with some exceptional staff, like Mr Mostafa and Ahmed Elsayed, but overall not consistently helpful. The location was perfect with a variety of activities nearby, although the public areas seemed crowded. The dining experience had its moments but was not consistent. Overall, the hotel offers a mixed experience with some highlights amidst some drawbacks.

Rooms
7.0
The suite was spacious and comfortable, but the partial walls didn't provide complete privacy, giving a cool and should-have-heard vibe.
Service
6.0
The staff had good moments, especially Mr Mostafa and Ahmed Elsayed, but overall, the service was inconsistent and not particularly friendly.
Location
8.0
The hotel's location was fantastic with plenty of activities nearby, but public areas felt a bit crowded.
Dining
7.0
The dining experience had its highlights, especially dining in front of the private beaches, but overall, it lacked consistency.
Facilities
7.0
The facilities offered met basic needs, but nothing extraordinary was noted.
Drew
United States of America, August  2023
8.4/10

I had a mix of experiences at this hotel. On one hand, the rooms were clean and in good condition, but on the other hand, the professionalism was lacking. However, the quick response from the hotel manager, Mohamed Hassan, who provided a free room upgrade to a family room made a huge difference.

Rooms
8.0
The rooms were clean, and the facilities were in good condition. The free room upgrade to a family room was amazing.
Service
9.0
The service was friendly and helpful. The staff were attentive and went out of their way to assist with any needs.
Location
9.0
The location is impressive, with two pools, a beach, and a jacuzzi. The overall experience was good, especially with the spectacular views from all points.
Dining
7.0
The dining options were huge, with a big selection, but the pricing, especially for lunch and dinner, could be better. Shareable appetizers were available.
Facilities
9.0
The facilities, including pools, bars, and commercial services, were fantastic. However, the service at the reception when calling about room issues was not professional.
Steven
United Kingdom, August  2023
7.4/10

The resort offers a mix of experiences; while the rooms in building complex 4 need complete renovation and are slightly smaller than other Albatros resorts, the overall luxury and varied facilities create a unique and lavish atmosphere. The beach is extensive, the dining options are delicious, and the GYM is top-notch.

Rooms
8.0
My room had a delightful sea view, was spacious, and impeccably cleaned daily.
Service
7.0
The service was professional and well-trained, with standout features like the efficient egg station and excellent bakery items. However, more variety in food options and clearer animation program information could enhance the guest experience.
Location
8.0
A piece of paradise with various amenities, including sea access, multiple pools, and a friendly animation team – ideal for families and groups. However, the location might feel distant from bustling tourist areas.
Dining
5.0
Although the food options were limited and repetitive, the quality didn't meet the standards expected from a 5-star establishment. The traditional bread was a notable choice.
Facilities
9.0
The resort boasts a range of fantastic facilities for leisure and relaxation.
Charles
United States of America, July  2023
7.2/10

Staying at the resort was like a magical escape with amazing outside style, but a bit far from the beach.

Rooms
8.0
The rooms were magical with amazing outside style.
Service
9.0
The service was friendly and very professional.
Location
9.0
The location is more than perfect, kind, and respectful. The view is breathtaking, and the staff are very helpful and friendly. Plenty of things to do at night with many bars around.
Dining
5.0
The dining experience was disappointing with bad quality and variety, not worth the money.
Facilities
6.0
The facilities were a bit small compared to the number of rooms in the hotel.
John
United States of America, June  2023
7.6/10

The hotel offers comfortable rooms with great views, but the distance from restaurants may be inconvenient. The service is a mix of helpfulness and unfriendliness. The location is stunning, right in front of the marine, but the dining experience is described as messy with good variety. Overall, the hotel provides a clean and comfy stay with some room for improvement in service and dining.

Rooms
8.0
The rooms are super clean and comfy, with good views.
Service
7.0
The staff were really nice and helpful overall, but some were unfriendly and aggressive, creating a mixed experience.
Location
9.0
The hotel's location is perfect, right in front of the marine, offering beautiful views.
Dining
6.0
The dining experience is a mix of good variety with some messiness noted.
Facilities
8.0
The hotel provides a range of facilities to enhance the stay.
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Rooms and Guests2 Guests, 1 Room